Business Transparency

Business Transparency & Customer Trust

At Glow Beauty, we believe in complete transparency about who we are, how we operate, and how our customers can reach us.

1. Our Business Identity

Glow Beauty is an online beauty and personal care store offering 100% original skincare, haircare, and cosmetic products from trusted international and local brands.

·        Registered Business Name: Glow Beauty

·        Business Type: Online Retail / E-commerce

·        Website: https://glowbeauty.ae

·        Registered Office: Office - C1 - 1F - SF11448 Ajman Free Zone C1 Building

·        Contact Email: hello@glowbeauty.ae

·        WhatsApp / Phone: 055 695 3739

2. Our Business Model

We operate as a verified retailer and authorized reseller of genuine beauty and personal care brands.
All products listed on our website are:

·        Sourced directly from official distributors or verified suppliers.

·        Checked for authenticity and expiry before being shipped to customers.

·        Sold under transparent pricing with no hidden charges.

We do not manufacture or repackage any branded products ourselves.

3. Policies

Our operations follow clearly defined store policies, including:

·        Shipping & Payment Policy – How orders are processed, shipped, and paid for.

·        Return & Refund Policy – Conditions for exchanges and refunds.

·        Privacy Policy – How we handle and protect your personal data.

All policies are publicly available on our website for review.

4. Customer Interaction

We encourage open communication and support through multiple channels:

·        Customer Support Email: hello@glowbeauty.ae

·        WhatsApp / Phone: 055 695 3739

·        Operating Hours: Monday–Saturday, 10 AM – 7 PM

Our team is always ready to assist with product inquiries, order tracking, or concerns about authenticity and service.