Shipping policy

Shipping & Payment Policy

Last updated: October 20, 2025

1. Order Processing

• All orders are processed within 1–2 business days after Order confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Rates & Delivery Time

• Standard Delivery (Nationwide): 3–5 business days.
• Cash on Delivery (COD) is available on all orders.
• Free Shipping on orders above Aed150/-.
• For orders below Aed150/-, a standard delivery fee of Aed15 applies.

3. Order Tracking

• Once your order is shipped, you will receive a tracking number via SMS or email to track your parcel.

4. Delivery Areas

• We currently deliver across UAE.
• Deliveries to remote areas may take additional 1–2 days.

5. Payment Methods

We offer the following payment options for your convenience:

·        Cash on Delivery (COD) – Available nationwide.

·        Debit/Credit Card Payments – All Major Debit/Credit Cards.

6. Delays

• While we strive for timely delivery, delays can occur due to unforeseen circumstances (weather, courier delays, holidays, etc.).
• If your order is delayed more than 7 days, please contact our support team.

7. Damaged or Lost Packages

• If your package is lost or arrives damaged, please contact us immediately at 📞 Phone/WhatsApp: +971 55 695 3739.
• We will assist in resolving the issue as quickly as possible.

8. Contact Us

For any questions related to shipping or delivery, reach out to us:
📧 Email: hello@glowbeauty.ae
📞 Phone/WhatsApp: +971 55 695 3739